This page lists ten towns around Dundee, in four council areas. Pick yours for plain advice on blocked drains. The right first step depends on whose pipe is blocked, which decides who pays.
You can send a request at any time, since the request form accepts messages 24/7. Mark it urgent if sewage is coming up. Then ask for a written quote before work starts.
Dundee
Dundee City Council is the council for Dundee. Council tenants report blocked drains to its Customer Service Team or any Housing Office, while owners look after their own household drains. The links below cover the most common requests.
Blocked Drains Dundee
Unblocking for homes and businessesCCTV Surveys Dundee
Camera drain inspectionsEmergency Services Dundee
Urgent drain requests, form open 24/7Broughty Ferry
Broughty Ferry is in Dundee City, not Angus. A camera survey before you buy can show a cracked pipe that has sat hidden for years. The links below cover the most common requests.
Blocked Drains Broughty Ferry
Unblocking for homes and businessesCCTV Surveys Broughty Ferry
Camera drain inspectionsEmergency Services Broughty Ferry
Urgent drain requests, form open 24/7Monifieth
Monifieth falls under Angus Council, which lists a blocked drain form under roads and pavements. A private drain is the owner’s job, while a public sewer is Scottish Water’s. The links below cover the most common requests.
Blocked Drains Monifieth
Unblocking for homes and businessesCCTV Surveys Monifieth
Camera drain inspectionsEmergency Services Monifieth
Urgent drain requests, form open 24/7Carnoustie
Carnoustie also falls under Angus Council. Work out which pipe is blocked first, since that decides who pays. The links below cover the most common requests.
Blocked Drains Carnoustie
Unblocking for homes and businessesCCTV Surveys Carnoustie
Camera drain inspectionsEmergency Services Carnoustie
Urgent drain requests, form open 24/7All areas the request form covers
Pick a town below to see the drain services you can ask about there. Each page also explains which council to contact, since that depends on where you live.
Which Council Covers Which Town
Dundee City Council covers Dundee and Broughty Ferry. Angus Council covers Monifieth, Carnoustie, Arbroath and Forfar. Perth and Kinross Council covers Perth, while Fife Council covers Newport-on-Tay, Tayport and Wormit. The council matters for housing repairs and road drains, yet Scottish Water looks after public sewers in all four areas.
Council tenants in Dundee report blocked drains to Dundee City Council, using its Customer Service Team or any Housing Office. Angus Council lists a blocked drain form under roads and pavements. Tenants elsewhere should ask their landlord first, since the route differs. Each town page explains the points that matter there.
Four Questions to Ask Before You Agree to Work
Whose pipe is it?
Owners look after the household pipes up to the public sewer, says Citizens Advice Scotland, while Scottish Water looks after the sewer itself. If you are not sure which pipe is blocked, ask before you pay.
Is there a call-out charge?
The engineer who takes your job sets the charges, so ask before you agree. Ask for the total in writing, because charges differ. Keep the quote with your invoice.
What will the visit include?
Ask which method the engineer plans to use, and why. A camera survey can help, since it shows why a drain keeps blocking. Ask for the footage afterwards.
What does the guarantee cover?
Terms vary, so ask what a guarantee covers and how long it lasts. Keep your invoice, because it proves the work. A short written note from the engineer helps too.
Need Help With a Blocked Drain?
Send a request from anywhere in Dundee or Tayside. The engineer who takes your job runs a separate business, so ask for a written quote before work starts. Then ask what a guarantee covers.
Request a Quote