What counts as a drain emergency
Not every drain problem is an emergency. The list below shows what counts, because a slow sink can wait for a normal visit. If you are unsure, mark the request urgent and describe what you see.
- ✓ Sewage coming up through a toilet, shower or gully
- ✓ Flood water in the house or garden from a blocked drain
- ✓ An overflowing manhole or inspection chamber
- ✓ A strong sewage smell with slow or gurgling drains
- ✓ No working toilet in a home with no other one
- ✓ A collapsed drain that has sunk the ground above it